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Terms and Conditions

Terms and Conditions

Booking Conditions – B2B Partners

1. Booking & Confirmation

India Travel Etc operates as a Destination Management Company (DMC) for India and provides ground handling services and tailor-made programs accros India.

All bookings must be submitted in writing (email or official inquiry form). A booking is considered tentatively confirmed upon written acceptance of the quotation within its validity period.

A booking becomes definitively confirmed only upon:

  • Receipt of the required booking advance

  • Signed contract / booking form accepted by the contracting partner

India Travel etc reserves the right to release services if the above conditions are not met within the agreed timeframe.

2. Payment Terms

  • Deposit: 30% of the total quoted amount payable at confirmation

  • Balance: Payable as per deadlines mentioned in the booking form or proforma invoice

Failure to respect payment deadlines authorizes India Travel etc to cancel the booking without further notice, with applicable cancellation charges.

Accepted Payment Methods

  • International bank transfer

  • Debit / Credit card (5% surcharge applicable)

An invoice will be issued upon receipt of each payment, clearly indicating amounts paid and outstanding balances.

3. Travel Documents & Formalities

The contracting partner is responsible for ensuring that all passengers:

  • Hold valid passports (minimum 6 months validity beyond return date)

  • Obtain appropriate Indian visas or e-visas

  • Comply with health, vaccination, and administrative requirements

India Travel etc cannot be held responsible for denied boarding, refused entry, or penalties arising from incomplete or incorrect documentation. Any resulting costs remain fully chargeable to the client.

4. Safety & Health Information

India Travel etc recommends that partners and their clients consult official travel advisories issued by their respective governments.

Health regulations and vaccination recommendations are subject to change and must be monitored by the contracting partner. Compliance is the sole responsibility of the travelers.

5. Amendments Requested Before Departure

Once the booking form is signed:

  • No modifications are permitted without additional charges

Any modification requested before ticket issuance will incur:

  • 5% of the modified services value

  • Minimum charge: USD 50 per file

Any amendment requested after ticket issuance (including name changes or spelling corrections) will be treated as a cancellation and rebooking, with all costs passed on accordingly.

6. Cancellation & Refund Policy

All cancellations must be notified in writing and acknowledged by India Travel etc.

Non-refundable in all cases:

  • Visa fees

  • Insurance premiums

  • Registration fees

  • Air tickets once issued

Ground Services (excluding airfares)

  • More than 60 days before departure:
    30% of total tour cost per person (minimum USD 200 per person)

  • 59 to 31 days before departure:
    40% of total tour cost per person (minimum USD 200 per person)

  • 30 to 21 days before departure:
    70% of total tour cost per person

  • 20 to 15 days before departure:
    80% of total tour cost per person

  • 14 to 8 days before departure:
    90% of total tour cost per person

  • 7 days or less before departure:
    100% of total tour cost per person

Special Conditions

  • 100% cancellation fees apply for:

    • Cruises

    • Luxury and exclusive hotels

    • Special contracted properties

    • All domestic or international air tickets once issued

In case of partial cancellation within a group booking, cancellation charges will be deducted from the total amount received, regardless of the payer.

7. Air Transport

  • Airline names (international and domestic) will be communicated at confirmation

  • Any schedule changes, airline changes, or cancellations imposed by airlines will be informed as soon as received

  • Fuel surcharges and non-refundable components are not refundable by airlines

India Travel etc acts as an intermediary and cannot be held liable for airline operational decisions.

8. Insurance

India Travel etc does not provide any cancellation or repatriation travel insurance.
The contracting partner must ensure that all travelers are adequately insured (medical, cancellation, baggage, repatriation).

9. Prices & Currency

All prices are quoted in EUR, USD or INR, net of commission unless otherwise stated.

Prices are firm upon confirmation; however, adjustments may occur due to:

  • Fuel cost fluctuations

  • Government tax or fee changes

  • Exchange rate variations

Any price revision will be communicated no later than 30 days prior to departure.

10. Ground Services During Travel

  • Services voluntarily modified or not used by clients during travel are non-refundable

  • Additional services requested on-site must be paid directly

  • No refunds will be granted for unused transfers, excursions, or accommodations

11. Liability & Force Majeure

India Travel etc cannot be held responsible for:

  • No-shows or late arrivals

  • Invalid or missing travel documents

  • Events beyond its control (political unrest, strikes, weather conditions, technical issues, force majeure, Covid etc.)

In such cases, no compensation is payable, and any additional costs incurred remain at the client’s expense.

India Travel etc reserves the right to modify routes, dates, or services if traveler safety is at risk or if required by authorities.

12. Complaints

Any complaint must be submitted in writing within a reasonable timeframe after travel completion, accompanied by supporting documents.

During travel, any issue must be reported immediately to allow corrective action.

Address for complaints:

India Travel Etc – Customer Service
H.E 704, Hanuman Nagar Ext,
Anand Nagar, Sanskar School Road,
Jaipur 302012, Rajasthan, India

Tel: +91 8619841448

13. Legal Jurisdiction

These terms and conditions are governed by Indian law.
All disputes fall under the exclusive jurisdiction of the courts of Jaipur, Rajasthan, India.